All Camillaboutiqueshop items are covered under a 1-year warranty.

We will gladly repair and/or replace your jewellery due to manufacturing defects for up to one year after the purchase date.

What Is Covered

• Manufacturing faults
• Structural defects
• Stone setting faults resulting from production
• Significant gold finish fading within 1 years for qualifying purchases.

What Is Not Covered

• Normal wear and tear, including scratches, dents, surface marks or worn prongs
• Bent rings, caught chains, broken clasps or damage caused by impact
• Stones lost due to wear, dropping or prong damage
• Tarnishing or discolouration caused by chemicals, perfumes, lotions, sanitiser, cosmetics, sweat or prolonged moisture exposure
• Exposure to swimming pools, hot tubs or bathing
• Watch battery depletion or damage to watch battery by incorrect usage or accident or exposure to water
• Improper storage or cleaning methods
• Third-party alterations or repairs
• Lost items once delivery has been confirmed
• Cloudiness or dullness caused by product build-up such as lotions, soaps or natural oils. This can be restored with proper cleaning and is not considered a manufacturing defect