Ā ** WE SHIP WORLDWIDE **
Ā Packages are generally dispatched within 3-5 business days after receipt of payment and are shipped -this excludes personalized items.Ā
We ship all our packagesFREE Shipping Wordwide For Order Over $50.
International:
Ā *We are not responsible for any duties, taxes or customs fees
Custom items take up to 15-20Ā business days to shipĀ as these items are made-to-order.Ā With this being said, our shippingĀ time frame is only an estimation, this is not a guarantee due to the unpredictable intake of orders onĀ any given day. EveryĀ custom item we create is manufactured through aĀ structured production process that isĀ expectedĀ to be completed within this time frame. Since each custom item is made exclusively for you, there can be unexpected delays due to our personalized production process. If your order is experiencing a slight delay, there is no need to worry - feel free to reach out toĀ info@camillaboutiqueshop.comĀ at any point for an update.Ā
In the event that taxes and/or duties are incurred for your parcel, you will be held responsible to cover such fees before delivery can proceed.
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How to Track YourĀ Order
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As your order approaches its final destination (your country),Ā you will need to continue tracking its progress through your local postal service's website using the sameĀ Tracking Number.
**PleaseĀ note that you areĀ fully responsible for retrieving yourĀ package, and we highly recommend that you continue to track its progress via your local postal service after placing your order. In the event your package is unclaimed and eventually returned to us - any re-delivery requests will incur extra shipping charges that will be borneĀ by you.
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Terms & Conditions
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By shopping withĀ CamillaBoutiqueShopĀ you are agreeing to theĀ followingĀ terms and conditions;
Custom Fees
In the event that taxes and/or duties are incurred for your parcel, you will be held responsible to cover such fees before delivery can proceed.Ā It is recommended that the customerĀ check with theĀ local post office forĀ such fees prior to placing an order to avoid any confusion.
Stolen or Lost Mail
Camilla Boutique ShopĀ will not be heldĀ responsible for any lost or stolen packages in transit. However - on a case by case basis,Ā replacements mayĀ be provided. Rest assured that if there is reason to believe your order was lost in transit - we will be sure to offer you a suitable resolution. Therefore - do not hesitate to placeĀ your orders with us. We make sure to take care of you from start to end :)
During the ordering process, please ensure that your mailing address provided is wholly accurate. Camilla Boutique ShopĀ will not be held responsible for any packages beingĀ sent back due to inaccurateĀ or incomplete addresses provided by the customer. Re-shipment costs will be borne by the customer.
Shipping Delays
All deliveries are carried out by courier companies that operate separately from us.Ā We cannot be held responsible for any shipping delays due to customs or other reasons that may occur during the transit period. Once packages are shipped out, the shipping process will beĀ out of our control, although we always do our very best to help you through the process of tracking.
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