🔥 Discounts Auto Applied In Cart!
⛟ Free shipping on orders!
Estimated to be shipped out betweenJan 25 - Jan 29
** WE SHIP WORLDWIDE **
Packages are generally dispatched within 3-5 business days after receipt of payment and are shipped -this excludes personalized items.
International:
*We are not responsible for any duties, taxes or customs fees
Custom items take up to 15-20 business days to ship as these items are made-to-order. With this being said, our shipping time frame is only an estimation, this is not a guarantee due to the unpredictable intake of orders on any given day. Every custom item we create is manufactured through a structured production process that is expected to be completed within this time frame. Since each custom item is made exclusively for you, there can be unexpected delays due to our personalized production process. If your order is experiencing a slight delay, there is no need to worry - feel free to reach out to info@camillaboutiqueshop.com at any point for an update.
In the event that taxes and/or duties are incurred for your parcel, you will be held responsible to cover such fees before delivery can proceed.
How to Track Your Order
As your order approaches its final destination (your country), you will need to continue tracking its progress through your local postal service's website using the same Tracking Number.
**Please note that you are fully responsible for retrieving your package, and we highly recommend that you continue to track its progress via your local postal service after placing your order. In the event your package is unclaimed and eventually returned to us - any re-delivery requests will incur extra shipping charges that will be borne by you.
Terms & Conditions
By shopping with CamillaBoutiqueShop you are agreeing to the following terms and conditions;
Custom Fees
In the event that taxes and/or duties are incurred for your parcel, you will be held responsible to cover such fees before delivery can proceed. It is recommended that the customer check with the local post office for such fees prior to placing an order to avoid any confusion.
Stolen or Lost Mail
Camilla Boutique Shop will not be held responsible for any lost or stolen packages in transit. However - on a case by case basis, replacements may be provided. Rest assured that if there is reason to believe your order was lost in transit - we will be sure to offer you a suitable resolution. Therefore - do not hesitate to place your orders with us. We make sure to take care of you from start to end :)
During the ordering process, please ensure that your mailing address provided is wholly accurate. Camilla Boutique Shop will not be held responsible for any packages being sent back due to inaccurate or incomplete addresses provided by the customer. Re-shipment costs will be borne by the customer.
Shipping Delays
All deliveries are carried out by courier companies that operate separately from us. We cannot be held responsible for any shipping delays due to customs or other reasons that may occur during the transit period. Once packages are shipped out, the shipping process will be out of our control, although we always do our very best to help you through the process of tracking.
We accept returns for any non-personalized full-price items (except earrings and piercing items due to hygiene reasons).
We do not accept returns for Personalized or Discounted items.
Customized, engraved, personalized, photo, monogram, name and initial, sale, discounted and clearance items are not returnable or exchangeable.
Returns of non-personalized full-price items, must be requested via email at info@camillaboutiqueshop.com within 14 days of delivery.
The item(s) must reach us within 14 days of your email request, and must include a note of the order number inside, so we know who to refund.
All products must be returned UNWORN and UNDAMAGED in the ORIGINAL PACKAGING - if not your return will be refused.
All return shipping charges are the responsibility of the customer.
All return shipments must be sent with “Signature Required” for any carrier used. Please provide us with a tracking number upon shipping.
We are not responsible for any packages returned without proof of our signature required upon delivery.
Refunds will be made in the form of the original payment.
Once your return is processed, a refund will be issued for the merchandise amount.
Original shipping charges are non-refundable.
If you had free shipping and by returning the item(s) you would have not been eligible for free shipping, the shipping cost will be deducted from your refund.
If you received discounts or free items and by returning the item(s) you would have not been eligible, you will have to return the free item as well, and the discount would also be deducted from your refund.
Refunds are not guaranteed and are subject to our review of the returned product.
If you have damaged your items or they show signs of wear we cannot accept a return - they must be in a resalable condition.
Faulty items
All merchandise is carefully inspected and packaged with care to arrive in great condition. If you receive your order and items are damaged, please contact us IMMEDIATELY (within 48 hours) with photos of the issue so we can assess how to assist you best.
Camillaboutique will send a replacement or issue a refund in the form of store credit if your jewelry was received damaged or defective.
Let's discuss our water-resistant jewelry!
Our stainless steel items predominate. An alloy of steel and chromium is known as stainless steel. It combines the steel's durability, strength, and usability. Let's look at the advantages!
Stainless steel – what is it?
First and foremost, stainless steel is entirely recyclable!Because the primary alloying components of stainless steel are all extremely valued and easily recoverable and separable from other materials, recycling is made simpler.
Does Camillaboutique jewelry turns my skin green?
Our jewelry won't tarnish, turn your skin green, or fade. Due to its hypo-allergenic properties, stainless steel is a fantastic option for anyone with sensitive skin to metal.
Does Camillaboutique jewelry tarnish or discolor?
The appearance of stainless steel jewelry lasts longer than, say, sterling silver. This is another benefit. The hue truly remains the same whether you pour lotion on it or use it in the shower. After use, the golden hue may get somewhat darker, but it won't fade.
This makes it strong enough to wear during any exercise, including morning runs and lap swimming!To keep your jewelry looking nice and sparkly, store it in the Camilla jewelry bag you get with every transaction.
All Camillaboutiqueshop items are covered under a 1-year warranty.
We will gladly repair and/or replace your jewellery due to manufacturing defects for up to one year after the purchase date.
